Why have a Contact Centre?

Contact Centres exist to facilitate contact where a safe or neutral place is needed for the child. They are totally child focused and all decisions made are with the best interests of the child in mind. Contact is not supervised but staff are on hand to give support if needed.

Will I be given privacy or are all families together in the one place?

Inverclyde Family Contact Centre has two rooms, furnished like family rooms at home. Only one family at a time is in the room, so privacy is given. There is a good selection of toys and games for you to play with your child.

Is my former partner allowed to take my child out of the Centre?

The parent will remain in the Centre with the child if that is what has been decided, whether through an agreement or Court Order.

I have been told by the Court that I have to attend the Contact Centre to see my child.  How long will I have to be there before I am allowed to take him outside?

A family can be in the Centre for a few weeks or months. Some may need longer. If you are in the Centre through a Court Order, then this will be reviewed after a short period by the Sheriff. If you are there by agreement with your former partner, then this will be reviewed by the co-ordinator who may suggest moving on, if progress has been made. You and your former partner may decide, after a while, that you are both ready to move on and make your own arrangements.

Does the Contact Centre offer any other services?

We offer a “handover” service where a child can be brought to the Centre, and staff will take the child to the other parent. This means that the parents do not have to meet.

Are Reports made about contact?

Attendance and timekeeping is recorded and may be provided for Court Hearings.

Is there a charge?

Although we don't preach, this is a service offered in Christ's name to any family who needs it for the children, free of charge.

Can I visit the Centre?

Yes. A pre-visit is encouraged and can be arranged by contacting the co-ordinator

Why should parents be allowed contact if there has been a history of abuse or alcohol, drugs etc?

The law in Scotland states that it is the right of the child to know both parents. By attending a Contact Centre, the law is being upheld and the child is also being kept safe.